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Frost & Sullivan executive brief

The Next Phase of Digital Identity Verification and Authentication

"Closing the Trust Gap to Transform the Customer Experience”

“Organizations that deploy DIV (digital identity verification) platforms and authentication measures experience friction from some end users who question the privacy controls and personal data protection of these systems.”

(Frost & Sullivan executive brief, “The Next Phase of Digital Identity Verification and Authentication: Closing the Trust Gap to Transform the Customer Experience,” page 5.)

Download the Frost & Sullivan executive brief to learn:

  • How industry adoption of DIV solutions, coupled with digital transformation is leading to a “next phase” of digital identity verification. 
  • How DIV solution adoption is adversely affected by the trust gap, the drawbacks of early-to-market DIV solutions from decades ago, and difficulties in scaling DIV solutions.
  • The three pillars that are essential in deploying a DIV solution that truly transform the customer experience.

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